The home visit service is for patients who are too ill or infirm to travel, i.e those who are truly housebound.

If a home visit is required, please phone before 12noon giving full and clear contact details, current address (and home address if different) and the nature of the problem to help the doctor assess and plan appropriately. Often, a member of the practice care co-ordinator team will ring first to further assess the problem.

Home visits normally take place after morning surgery or when time permits. Non-urgent visits may be postponed until the patient’s regular doctor is available.

Home visits are allocated according to workflow and time constraints and a choice of doctor cannot be made.