RSVP Voluntary Organisation
RSVP is a volunteer organisation which helps to provide assistance to people in need within the community. Website address: www.rsvp-west.org.uk
For some time RSVP has helped by arranging volunteer drivers to transport patients to and from their appointments at Fallodon Way Medical Centre. Its clients are usually those older patients who have no transport of their own, or those who have other mobility problems.
The surgery has availability for a maximum of three lifts per day. Patients book transport when they book their appointment and are required to give at least seven days notice. Once a week, usually on a Friday, the coordinator visits the surgery to find out the requirements for the following week. Drivers are then notified over the weekend to coordinate details.
Drivers are asked to ring the patient to introduce themselves and double check on the address and appointment date and time. (it is best to telephone the day before the appointment to ensure details are correct and driver and patient are both aware).
The patients who use this service are expected to contribute towards the cost of the journey. There is a minimum charge of two pounds for a local run. When the patient first requests the use of the service they are told about the need to contribute. Money goes to cover expenses.
RSVP, the retired and senior volunteer programme